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Moore Information Services, Inc. Privacy Policy

Moore Information Services, Inc. (MIS) is a Consumer Reporting Agency (CRA) that prepares Consumer Reports for its authorized End-User employer clients under the provisions of the federal Fair Credit Reporting Act (FCRA), state law equivalents, and international laws and regulations where applicable. For purposes of this Notice:

• “Personal Data” means any information concerning an identified or identifiable individual; and

• “Consumer” means an individual; and

• “Consumer Report” means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumer's creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumer's eligibility for employment; and

• “End-User” means the client entity that requests and obtains a background check report from MIS; and

• “Processing” means any operation with respect to Personal Data, such as collection, retrieval, access, use, disclosure, storage or disposal of Personal Data.

MIS only collects Personal Data pursuant to written disclosure and authorization under the FCRA and other applicable domestic and international laws, and only disseminates consumer reports to End-Users as directed in the written authorization. In other words, Personal Data is only collected and distributed at your direction and with your written authorization. Your Personal Data is never shared with unauthorized third parties, it is never reused, and it is never resold.

As part of their selection process, our End-User clients engage MIS to process background checks on both U.S. and Non-U.S. residents who apply for open positions located where they reside or for placement elsewhere. This Notice provides the following information about the background check process:

• What Personal Data End-Users may collect about you;

• How the End-User uses your Personal Data;

• To whom the End-User discloses your Personal Data;

• Any international transfers of your Personal Data;

• How the End-User and MIS safeguard your Personal Data;

• Whether End-Users engage in automated decision-making; and

• Your rights regarding your Personal Data.

Collection, Use, and Disclosure of Your Personal Data

COLLECTION: The background check will involve verifying Personal Data that you have provided during the application process and the collection of additional information about you. Each End-User applies their own background check criteria, and MIS only processes the services we are instructed to perform by the End-User. Depending on the scope of inquiries requested by the End-User the background check may in whole or in part include, obtain, and/or verify: information about your prior employment; personal interviews with your former employers concerning your job performance and compensation; professional and personal references; education history; professional licenses and credentials; national insurance number, social security number or similar number, as applicable; and motor vehicle records. Where it is relevant to the position that you are seeking and to the extent permitted by applicable law, the background check may also collect information about your criminal convictions and offenses, if any; your credit history; and listings on Global Blacklist, debarment, sanctions, and exclusion lists, if any. Where legally permitted or required below, the background check may include drug and/or occupational health screening.


The information collected will be compiled in a Consumer Report (“Employee Background Report”) that will contain your Personal Data. The requesting End-User will use the Background Report to evaluate your application for the open position. This evaluation is necessary for the requesting End-User to determine whether to enter into an employment or contracted work agreement with you and for the requesting End-User to pursue its legitimate interests of ensuring the conformity of its workforce. If you do not provide the Personal Data necessary for the requesting End-User to conduct the background check, they may determine that you are not eligible for the position for which you applied.


The requesting End-User will not disclose the Background Report to any third party outside its corporate group except in exceptional circumstances, such as to seek advice from its professional advisors or to defend legal claims. If you apply for employment with another member of the End-User’s corporate group, the End-User may disclose the Background Report to that entity.


Under the California Consumer Privacy Act (“CCPA”), California residents have certain rights, effective January 1, 2020, regarding their personal information. However, the CCPA, including these CCPA rights, does not apply to activities conducted by a consumer reporting agency subject to the federal Fair Credit Reporting Act (“FCRA”). Importantly, MIS is a consumer reporting agency that handles the personal information of California residents only subject to the FCRA. Consequently, CCPA rights do not apply to the personal information of California residents that MIS collects and maintains for purposes of providing its services as a consumer reporting agency. MIS will handle the personal information of California residents only as authorized by the Fair Credit Reporting Act. California residents may exercise their rights under the FCRA by contacting MIS at

Personal Information Disclosure: United States or Overseas:


All MIS facilities and employees are located in the United States which is where all Background Reports are prepared. MIS does not transmit, share, or transfer Personal Data outside the United States or its territories except in cases where a requested Background Report includes an international background check services and the Personal Data needed for performing the service is located outside of the U.S., and then MIS only transfers the minimum information needed to prepare the Background Report. All personal information is transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.

If you apply for a position with other members of the End-User’s corporate group, the Personal Data in the Background Report may be accessed by employees of those entities directly involved in the hiring process. These other entities may be located in third countries that provide different data protection standards from those in that country. You have the right to object to such transfers of your Personal Data to affiliated companies unless the recipient has entered into an appropriate data transfer agreement with the



Security Measures for Personal Data:

Whether in possession of the End-User or MIS, your Personal Data will be protected by reasonable and appropriate administrative, physical, and technical measures. MIS requires a unique username and password to access its Background Reports, and the End-User provides such log-in credentials only to employees with a need to know basis; all personal data located in MIS’s database is fully encrypted in transit and at rest; and MIS undergoes annual third-party SOC2 Type 2 audits confirming its security, privacy, and confidentiality policies and procedures.

The Privacy and Integrity of all Personal Data are fully protected. All employees who have access to any Personal Data have undergone initial and ongoing background checks and are regularly trained in privacy practices and procedures.

In the event of a data breach, MIS acts in conformity with appropriate domestic and international data breach laws.

Retention of Personal Data:

Personal Data is retained by MIS on U.S. residents for six (6) years, in accordance with the FCRA statute of limitations, unless otherwise restricted by national and/or international laws and regulations.    

The primary method for a consumer to opt-out of MIS obtaining your Personal Data is to not consent to MIS preparing a Background Check for one of its End-User clients. Consent may be subsequently withdrawn by you after which MIS will stop processing and/or reporting your Personal Data. To withdraw consent, you may contact MIS by email at or by calling 310 328-4300 and asking to speak with a Privacy Specialist.

In the event, that MIS by either policy or request destroys any information provided by clients, applicants, or third parties during the course of its work the destruction is accomplished in accordance with the approved document disposal rules formulated by the Federal Trade Commission (FTC).  

The End-User will retain the Background Report until the conclusion of the job application process, and if you are not hired, for one additional year unless applicable law or internal policy requires a longer or shorter retention period. If you are hired, the End-User will retain the Background Report throughout the course of the employment relationship and for one additional year unless applicable law requires a longer or shorter retention period.

Automated Decision Making:

End-Users do not make any decisions concerning your employment only by automated means.

Your Rights with Respect to Your Personal Data

Right to Inspect: All Consumers may exercise their right to inspect any data held about them and to object to any data pursuant to the FCRA, state law equivalents, and international laws and regulations where applicable.    

Right to Correction:

You have the right to access your Personal Data and to request that the requesting End-User and MIS update, correct or delete your Personal Data as provided by applicable U.S. laws.

Right to Object: You also have the right to restrict, and to object to, the requesting End-User’s processing of your Personal Data and to data portability as provided by applicable law. Subject to certain limitations, the right to data portability allows you to obtain from the requesting End-User, or to ask them to send to a third party in electronic form, a copy of your Personal Data that you provided to the requesting End-User in connection with the background check process or as otherwise obtained with your consent.

Right to Access: Your right to access your Personal Data includes your right to receive a copy of all, or a portion, of your Personal Data in the End-User’s or MIS’s possession as long as their providing your Personal Data would not adversely affect the rights and freedoms of others.

Right to Dispute:

If you are the subject of a consumer report prepared by Moore Information Services, Inc. (MIS) and find incorrect or incomplete information, you have the right under federal and international laws to dispute it. Consumers may contact MIS by calling 310 328-4300 and asking to speak with a Dispute Resolution Specialist, or by sending an email with your contact information to For more information, visit the


MIS Applicant Support Center.

Right to Modify:

MIS reserves the right to modify or change its privacy policy. All such changes will be posted on this page. Last revision: 1/10/2022

Copy of Privacy Policy:

For a copy of the MIS Privacy Policy, print this web page or contact

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